How to reset a PS5 controller?

Wondering how to reset a PS5 controller? When you encounter issues with your DualSense controller, a full or partial reset may be necessary to restore optimal performance. Whether it's to resolve connectivity issues, fix malfunctions after a software update, or simply prepare your controller for new use, it's important to follow the proper reset procedure. This guide will provide detailed instructions for both software and hardware resets, ensuring your controller returns to its original configuration and functions as desired.

Why reset your PS5 controller?

Resetting your PS5 controller may be necessary in several scenarios.

• If your controller tends to connect and disconnect intermittently, even though the battery is not drained, you are likely facing connectivity issues, and a hard reset can help restore an effective wireless connection between your controller and the console.
• After a software update of your PS5 system or your DualSense controller, malfunctions may occur, requiring a reset to ensure all new settings take effect correctly.
• If you plan to sell or give away your controller, resetting it to factory settings ensures that your user configuration is completely erased.

Software reset of the DualSense controller

A software reset is often sufficient to resolve minor issues, such as responsiveness or wireless connectivity problems. The procedure is actually the same as turning off your controller: follow the reset guide below!

• Start by completely turning off your PS5 console.
• Then use another controller to navigate to the Settings > Accessories menu on your PS5, and select the controller to reset.
• Select the option to turn off the controller.

You can then reactivate your controller by pressing the PlayStation button on it. If the issues are resolved, good news: you have nothing more to do! Otherwise, you can try the hardware reset method detailed in the next paragraph.

Hardware reset of the PS5 controller

For more persistent issues, such as the infamous PS5 controller joystick drift bug, a hardware reset may be necessary. This method involves using a small tool (such as a pin or SIM eject tool) to press the reset button located on the back of the controller.

• Make sure your console is turned off before starting this process.
• Use a small pointed tool to hold down the reset button for a few seconds.
• After pressing the button, reconnect the controller to your console with a USB cable, then turn on the console to complete the reset.

Resetting the PS5 controller in safe mode

For more in-depth troubleshooting, you can use the safe mode of your PS5 system. This mode allows you to start your console with the minimal necessary functions and offers advanced options to repair and restore your system. This can also help resolve some common bugs related to your controller.

• To use your controller in safe mode, first turn off your console.
• Then restart it by holding down the power button until you hear a second "beep".
• Connect your controller via a USB cable, and follow the on-screen instructions to navigate the troubleshooting options.

Resetting your DualSense controller is a key step to ensure optimal performance and resolve various connectivity or functionality issues. Whether it's a simple reset after a software update, preparation before resale, or even to resolve persistent issues, following these complete or partial reset steps can help keep your controller in excellent condition. Always remember to check if a software reset is sufficient before moving on to more advanced methods to avoid unnecessary manipulations. Finally, if your controller issues persist, do not hesitate to contact PlayStation support or a specialized repairer who can provide a more in-depth diagnosis of potential technical issues!

Want to go further with your PlayStation 5 console? Discover our selection of PS5 headsets!