PS5 controller not charging

You've had a long day, you're ready to relax with a big gaming session on your PlayStation 5… When suddenly, you notice that your DualSense controller won't turn on because its battery hasn't charged properly. Encountering charging issues with your PS5 controller can be very frustrating. However, if your controller isn't charging, don't panic! This guide can help you diagnose and resolve this issue quickly, so you can get back to your game as soon as possible.

PS5 Controller Not Charging: Initial Checks and Diagnostics

If you notice that your PS5 controller isn't charging, the first step is to perform some basic checks to identify the source of the problem.

• Charging cable: Make sure the USB-C cable you're using is in good condition. A damaged or poor-quality cable could be the cause of the problem. Try another charging cable to see if that resolves the issue!
• USB ports: It's possible that one of the USB ports on your console isn't working properly. Test the different ports available on your PS5: the console has three USB-A ports; one at the front and two at the back. If you have a USB-C to USB-C cable (or adapter), you can also try connecting it to the USB-C port located at the front of the console.
• Power source: If you're using a charging station or a phone charger, try plugging them into another wall outlet.

PlayStation 5 Controller Charging Issues: Troubleshooting Solutions

If these initial checks don't help you identify the cause of the problem, try the following troubleshooting solutions.

Update the firmware

A software bug might be preventing your controller from charging. Make sure your controller and PS5 console are up to date with the latest software updates.

Restart the PS5

Sometimes, a simple console restart can resolve your charging issues.

1. Press the PS button on your controller.
2. Select the power icon.
3. Choose "Restart PS5".

Reset the DualSense controller

You can start with a "simple" reset by following these steps.

1. Connect the controller to the PS5 via USB.
2. Hold down the PS button on the controller for at least 10 seconds until the light bar turns off.
3. Wait another 10 seconds, then press the PS button to turn the controller back on.

If the problem persists, you can also try a full reset of the controller.

1. Disconnect the controller from the PS5.
2. Locate the small hole on the back of the controller.
3. Insert a paperclip into the hole and hold the button down for 3 to 5 seconds.
4. Reconnect the controller to the console and press the PS button.

Clean the USB-C port

The USB-C port on your controller might be dirty, preventing it from charging your PS5 controller. You can try to dislodge the accumulated dirt and debris using a can of compressed air or a small tool like a toothpick. Be careful not to damage the charging port!

DualSense Controller Charging: Practical Alternatives and Solutions

If the problem persists, you can resort to one of the alternatives below.

Use a charging station

Instead of charging your controller from the console, you can invest in a DualSense charging station. This type of accessory is designed to provide optimal and continuous power to your controllers. Some models don't use the USB-C port but another dedicated charging port located under the controller, which can help bypass potential USB-C port malfunctions.

Charge via another device

If you don't have a charging station available, you can also connect your controller to a PC or Mac, or try to charge your PS5 controller with a phone charger.

PS5 Controller Charging Defect: What to Do If the Problem Persists?

If none of the previous solutions work, it's probably time to contact Sony's technical support (or the manufacturer of your controller, if applicable), who can provide specific advice and repair solutions. If your controller is still under warranty, you can request a replacement or repair at the manufacturer's expense.

By following these troubleshooting steps, you should be able to resolve your PS5 controller charging issues. Whether they're due to a faulty cable, a clogged USB port, or outdated software, there's often a solution to charging problems, allowing you to dive back into your gaming adventures. And if despite all your efforts, your PS5 controller still won't charge, it might be time to consider a high-quality alternative. Discover the Nacon PS5 Revolution 5 PRO controller, specially designed to offer a superior gaming experience with optimal reliability and performance!